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Questions before you buy? A person answers on WhatsApp.

About LayerSeven TV

TV that’s set up with you, not left to you

LayerSeven TV is an internet TV subscription for people who want their channels, films and sport on the screens they already own — and a real person to message when something needs fixing.

Two people relaxing on a sofa while browsing the LayerSeven TV library on their television

01 How we work

Why we built the service around support

Most people who look at internet TV aren’t worried about the channels. They’re worried about the evening it stops working, the app that asks for a “server URL” they don’t recognize, and the website with no one behind it.

So we built LayerSeven TV the other way round. Every order starts with a conversation: which TV you have, what you want to watch and whether your connection can carry it. We send your details, help you install the right app, and stay in the same chat for renewals, new devices and the occasional bad night.

We publish our prices in full, explain the limits of the service honestly and answer in writing, so you can always scroll back to the steps that worked.

LayerSeven TV in brief

Plans
1, 3, 6 or 12 monthspaid once, same content on each
Support
WhatsApp & emailanswered by people
Devices
Smart TV, Fire TV, Android, Appleplus phones and computers
Audience
English-speaking viewers worldwideprices in euros

02 In writing

Four promises we can actually keep

  • Clear prices

    Four plans, four prices, paid once. The savings we show are simple maths against the monthly price — no invented “was” prices.

  • A person to talk to

    Setup, renewals and problems are handled by people in a chat you can scroll back through, not by a ticket number.

  • Honest limits

    If your connection is too slow, your device is too old or a channel you need isn’t available, we tell you before you pay.

  • Light on your data

    We keep only what we need to run your subscription and support you. No tracking cookies are set by this website by default.

03 Equally important

What we won’t do

The IPTV market has earned some of its reputation. Here is how we try to be different.

  • Publish reviews we can’t verify, or star ratings without a source
  • Show countdown timers or “only 3 left” pressure
  • Promise a fixed channel count that changes next month
  • Ask for your bank password, card PIN or one-time codes
  • Hide the refund policy or make it hard to find
A support specialist wearing a headset reviews a device-help screen on a laptop
Illustrative photo of our support workflow.

04 Support desk

The people behind the chat

Our support desk handles every stage: the question before you buy, the first setup, and the evening months later when a channel misbehaves. Replies are written, specific and in plain English.

What we help with

  • Choosing a plan and checking your device before you pay
  • Installing the player app and entering your details
  • Buffering, login errors and missing channels
  • Moving your subscription to a new TV
Try the 2-minute fixes first

Get to know us

Start with a question, not a payment.

Tell us what you watch and on which screen. You’ll see how we work before you spend anything.

Prefer email? [email protected]

Chat on WhatsApp